That is why a standard code of conduct needs to be created in order to not have a miss communication especially when communicating over the Internet or digitally as it is very easy to misinterpret a message due to the lack of face to face contact and being able to hear the persons tone of voice as well as take ques from the persons facial expression. an AUP (Acceptable USE Policy) is often put in place as a guidelines for employees as they not only represent the company during working ours but outside as well. Employees in breach of these guidelines are often without a job as it is normally stated within the contract that they need to keep within these guidelines and keep the company in a good light with the public and other companies in the work environment. Some examples of these AUP guidelines that a company could put in place are;
- Remember to be Human, the sender of a message must not forget that it is also a person who is receiving the message on the other end, that is why never say something that could hurt the person reading the email or message. A good guide line is to never say something to the person in a message that one would not say to the persons face.
- Follow the same standards of etiquette that you follow offline in real life.
- Keep a positive digital footprint online,do not post anything negative or that may harm another individual reading anything you have posted.
- Share knowledge with others.
- Respect others privacy. Do not give out a persons personal information.
These are just a few examples of an AUP which as in themselves basically the same rules that able to a good netiquette online. In Short, don't do anything online that would be frowned upon or seen as rude or unethical in real life.
References
Afrihost.com, (2015). Acceptable Use Policy. [online] Available at: http://www.afrihost.com/site/page/acceptable_use_policy [Accessed 21 May 2015].
Commonsensemedia.org, (2015). 1-to-1 Essentials - Acceptable Use Policies | Common Sense Media. [online] Available at: https://www.commonsensemedia.org/educators/1to1/aups [Accessed 21 May 2015].
Graves, A. (2015). What is acceptable use policy (AUP)? - Definition from WhatIs.com. [online] WhatIs.com. Available at: http://whatis.techtarget.com/definition/acceptable-use-policy-AUP [Accessed 21 May 2015].
It.brown.edu, (2015). Acceptable Use Policy | Computing & Information Services. [online] Available at: https://it.brown.edu/computing-policies/acceptable-use-policy [Accessed 21 May 2015].
Sans.org, (2015). [online] Available at: https://www.sans.org/security-resources/policies/general/pdf/acceptable-use-policy [Accessed 21 May 2015].

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